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Meet the Staff

Emily Sprtel

Executive Director

emily sprtelEmily has been a familiar face to the Willowbrook Place team since early 2016.

She was then tasked with helping open a brand-new building in Grafton for a couple of years, before returning back to Willowbrook Place in early 2018, in her current role as Executive Director.

The Executive Director oversees the day to day operations in the community, manages staff, and takes part in resident and family relations.

She has a true passion for helping others and enjoys building relationships with the staff, residents, and families within the community.

Emily graduated from the University of Wisconsin – Milwaukee with a bachelor’s degree in Health Care Administration and Business Management.

In her spare time, Emily enjoys spending time with her husband and son, being outdoors with her dog, and time at the lake and traveling.

Jennifer Hyler

Assistant Executive Director

jennifer hylerJenn joined the team as Assistant Executive Director in September 2019. This position oversees the day to day operations in the community and assists the Executive Director.

Jenn has been working in the healthcare field for 11 years as a Certified Nursing Assistant. She has experience in skilled nursing, rehab, hospital, and a leadership role in home health. Jenn has a true passion for helping others and enjoys building relationships with the residents in the community.

In Jenn’s spare time, she likes to hang out with her family, travel, volunteer at her church, and be active at the gym with her husband.

Shannon Zodrow

Wellness Director, RN

shannon zodrowShannon joined the team as Wellness Director in March of 2018. This position oversees the caregiving team and directs the care of the assisted living residents. She assesses new residents prior to admission and coordinates an individualized service plan for each resident. Shannon oversees the overall wellness program for residents with the goal of providing a safe and healthy environment for all while providing for personal resident needs.

Shannon graduated from MATC with an associate degree in Nursing and obtained her RN license in 2010. Shannon’s background is primarily in skilled nursing rehab, but she wanted a change, as it is nice to be with the same resident’s for years versus the short term of rehab. She enjoys getting to know the residents she cares for and building relationships with them.

Shannon has two children and enjoys taking her kids to the park, going “up north,” taking family vacations, and spending time with her family.

Ryan Nettesheim

Community Relations Director

ryan nettesheim

Ryan has been a familiar face to Willowbrook since 2004 when Willowbrook first opened their doors. Ryan worked at various seasonal jobs within Willowbrook such as a dietary aide, groundskeeper, and maintenance tech while attending high school and early college.

Since working for Willowbrook in the early days, Ryan worked for a non-profit refugee resettlement agency in Chicago for three years. During this time, he worked with hundreds of families from all over the world who left their home countries for a chance at a better life.

In his free time, Ryan enjoys traveling, playing music with his friends, recreational sports, and volunteering locally and abroad. Ryan enjoys working with the Willowbrook team and getting to personally know the residents. The relationships Ryan builds with the residents and their families are what mean the most to him.

Tanya Beck

Dietary Director

tanya beck

Tanya joined the team as Dietary Director at Willowbrook Place in May of 2019. Her role oversees and directs the kitchen team to ensure proper procedures of food handling, cleaning, and sanitizing are adhered to. Tanya is responsible for menu planning, event planning, food ordering, maintaining proper department logs, and other director related duties for the kitchen department. Tanya is highly self-motivated, very passionate, and dedicated to providing the best customer satisfaction. She continues to expand her knowledge and understanding of new ideas and proper procedures in the foodservice industry by attending educational conferences on a yearly basis. Tanya has a love for food and a passion for service.

Tanya has always had a passion for food even at a very early age she was in the kitchen learning from her paternal and maternal grandmothers. Her father had a major impact, and her views and strive. Tanya’s father would complement and give her constructive criticism on what he referred to as Tanya’s creations!

Tanya received her Dietary Managers Certification & Food Professional Certification from the Wisconsin Dietary Managers Association (DMA) and the Association of Nutrition & Foodservice Professionals (ANFP) She received her formal education in Health Sciences/Dietetics and Culinary Arts at MATC.

Tanya also has an educational background in Political Science/Criminal Justice she studied at the UWM–Milwaukee and later transferred to MATC. In 2006 Tanya had a life-changing experience in which her major in studies transitioned back to her passion for food and service.

Her goal is to provide quick and high-quality customer service. Tanya strongly encourages teamwork to boost productivity. The culinary world is constantly changing and is an open learning ground. Having open ears to criticism as a means for change and correct to increase positivity and confidence in providing an overall safe and healthy dining experience while providing an understanding of resident food needs.

Liz Hayes

Activities Director

liz hayes

Liz comes to Willowbrook with an educational background. Having taught middle school, high school, and college, Liz brings a new outlook to activity planning.

In her free time, Liz enjoys hiking (especially with her dogs), cooking, reading, knitting, and attending theatre productions and movies.

 

Lisa Brost

Housekeeping Director

lisa brost

Lisa has been employed at Willowbrook Place since 2004!  Lisa takes great pride in maintaining our community as well as keeping our resident homes as clean and tidy!

She is an avid dog lover and has two great dog companions.  Lisa is married but her first love will always be her dogs!

Steve Ulm

Maintenance Director

steve ulm

Steve has 30 years of experience in building maintenance, and 20 of those years maintaining Senior Living communities. He also has 26 years of fire service and the last 21 years are with Port Washington Fire Department where he holds the rank of Captain.

Steve has been married to his wife Sandie for 18 yrs. They have two children and two dogs. In his spare time, he enjoys hunting, fishing, boating, volleyball, and spending weekends with the family at their place in Wautoma.